We are open Mon-Fri between 07.00-19.00. You can have your dog stay with us for a maximum of 10 hours per day, subject to availability. We do not do overnight stays - we are not equipped for that. We are closed on Bank Holidays.
If you want to come and have a look at the accomodation you can do so every working day between 10.00 and 12.00 without an appointment. If you want your dog to become a regular client, we give you a free trial day so that you, your dog and we can see if we are all satisfied with your dog’s stay with us. We keep the right to refuse your dog for reasons that are relevant to us.
If your dog needs any feeding during its stay, we will ask you to provide us with the food supply and instructions. We are able to give simple medication.
If you would like to have your dog groomed while he/she is staying with us, you can make an appointment with our mobile dog groomer. This of course, is subject to the groomer’s availability. Please call Jan at Furlong Dog Groomers on 07762 433 123 for an appointment. We will charge you £5 for the use of our facilities, water, electricity and cleaning besides Jan's fee.
The nearest vet is about a 5 minute drive from us. If anything seems wrong with your dog we will always contact you first before taking your dog to our vet unless it is an emergency. We are not responsible for any costs incurred.
(Please also see our Ts & Cs page for more info)